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  1. Home
  2. PromGirl Reviews and Customer Testimonials

PromGirl Reviews and Customer Testimonials

Looking for PromGirl reviews to see if PromGirl is legit? Well, you can buy in confidence from PromGirl. Founded in 1998, PromGirl has over 25 years of experience with meeting the needs of the online prom dress retailer. But, don't take our word for it. Below you will find a sampling of real domestic and international purchaser reviews for you to read and see for yourself why PromGirl is one of the best prom dress websites. 

Read what some PromGirl customers have to say about the prom and homecoming dresses they purchased and the customer service they received from PromGirl’s team of experts. There are thousands of satisfied PromGirl customers, and this is a small sample of their experiences. Every dress has a story. What will your story be?

Trustpilot


Verified Customer Reviews and Awards

Based on 4227 reviews
Write a review
74%
(3144)
12%
(507)
5%
(224)
3%
(123)
5%
(228)
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Strapless Long Prom Dress: Ladivine KV1132
carmela

Beautiful dress but is very big around the bust area, I had to exchange for a smaller size.

Strapless Long Prom Dress: Ladivine KV1132
J
Polka-Dot Prom Ball Gown: PromGirl Exclusive 250123B
Jessica

Next size fits perfectly

Polka-Dot Prom Ball Gown: PromGirl Exclusive 250123B
M
Strapless Black Beaded Prom Gown: Ladivine CM365
Maya

The dress is beautiful! and it came just like the picture the only thing is I have to get it altered but thats expected because I sized up. Other than that I love it and it came right on time and fast too!

Strapless Black Beaded Prom Gown: Ladivine CM365
a
Glitter-Satin Strapless Long Prom Dress: Ladivine CC475
andrea perez

I love the dress! it’s true to
size and perfect.

Glitter-Satin Strapless Long Prom Dress: Ladivine CC475
C
Off-Shoulder Long Sequin Prom Dress: Chicas C331
Carla

Dress is beyond beautiful looks sm better in person

Off-Shoulder Long Sequin Prom Dress: Chicas C331
K
Beaded-Bodice Long Prom Dress: Ladivine KV1140
Kaneka

This dress is beautiful , i choose two day shipping and indeed it camenin two days.

Beaded-Bodice Long Prom Dress: Ladivine KV1140
s
Long Lace Ruffled Prom Dress: Amelia Couture 8062
sedra

super duperrr cute!! its way more hot pink on person, also the top is a little big and im a D cup, but if youre in between sizes choose the higher number, it fits better ☺️🫰🏻

Long Lace Ruffled Prom Dress: Amelia Couture 8062
C
Sequin-Bodice Long Prom Dress: Nox Anabel C1630
Christine

Absolutely beautiful!

Sequin-Bodice Long Prom Dress: Nox Anabel C1630
A
Off-the-Shoulder Long Sweetheart Prom Dress CD0186
Anonymous
Bombshell dress alert - absolute perfection

We were pleasantly surprised by the quality and detailing of the dress! I would expect to pay nearly double at a dress boutique. I read a review that recommended sizing up, so I did and it was a perfect fit! With a 38DDD bust size I was worried it wouldn’t look right but it looked and fit like it had been custom tailored - no cup wires or seems across the mid or lower bust section! I have nothing but positive things to say about the quality and fit of this dress!

Off-the-Shoulder Long Sweetheart Prom Dress CD0186
L
Short Glitter Babydoll Prom Dress: Dancing Queen 3405
Lesly

The dress is beautiful, I'm very happy

Short Glitter Babydoll Prom Dress: Dancing Queen 3405
M
La Femme Neon Pink Strapless Long Sequin Prom Gown
Mekenzie

BEAUTIFUL. I made my mind up about prom very last minute and when i say this dress was a life saver and delivery was fast!!!

La Femme Neon Pink Strapless Long Sequin Prom Gown
U
Free Return Shipping + Package Protection
Ulysses

amazing perfect shipping

Free Return Shipping + Package Protection
U
Sheer-Corset Sequin-Print Prom Gown: Ladivine J889
Ulysses

amaing dress love it

Sheer-Corset Sequin-Print Prom Gown: Ladivine J889
C
Fringed Long Beaded Prom Dress: Ladivine CC324
Clara
9.9/10!!

To start off, I absolutely love this dress. It fits me very comfortably (I got a size 10). The bust is just a tad bit too big, but that was expected. It was very easy for me to zip it up myself. The ONLY two problems I have are that it gets a bit stuck on the bottom when I try to unzip it myself, but it isn’t too much of an issue. It took me less than two minutes to get it myself. Lastly, the part that you can undo (the drappey things on the arms) is buckled in with plastic (you’ll see what I mean in the 1st image), so I worry that it might break if you accidentally extend your arm too high up. Another thing I like about this dress is that the “corset” part is somewhat sturdy. Sturdy enough to make you skinner and sturdy enough to make you feel comfortable.

The quality is just as good as any prom dress in mall stores, and honesty, I think this is fairly priced. I love the variation of beads on it.

Fringed Long Beaded Prom Dress: Ladivine CC324
S
Glitter-Satin Strapless Long Prom Dress: Ladivine CC475
Shandell
Perfect prom dress

The delivery was fast, exactly as depicted, nice quality and my daughter loves it. Could have went down a size because the back is corset style but overall a pretty dress for a great price. I would recommend.

User picture
Glitter-Satin Strapless Long Prom Dress: Ladivine CC475
T
Metallic-Lace Long Mermaid Prom Dress J810
Teausha

I love everything about this dress,great quality,great price,and it’s exactly as pictured,i give this dress a 5 star rating

Metallic-Lace Long Mermaid Prom Dress J810
A
Fringed Long Sequin Prom Dress: Ladivine CD0203-1
Anonymous
Looks just like the picture and sizing is accurate

Looks just like the picture and sizing is accurate. I love it!

User picture
Fringed Long Sequin Prom Dress: Ladivine CD0203-1
M
Off-the-Shoulder Glitter Prom Gown: Ladivine CC471
Marli Fancher
Amazing dress, got the purple one for prom and

Amazing dress, got the purple one for prom and got so many compliments and it was in a fair price! Will definitely order from here next year.

User picture
Off-the-Shoulder Glitter Prom Gown: Ladivine CC471
l
Quinceanera Dress JT1487H By Juliet
l.m.

Came so fast, absolutely gorgeous. I bought an underskirt thinking it wouldnt appear as big but definitely didnt need it, quality is amazing and it looks exactly like the photo, Ive had nothing but very positive comments on this dress cant wait to wear it on the day.

Quinceanera Dress JT1487H By Juliet
o
Strapless Long Satin Prom Dress: Ladivine CC467
oopscalise
AMAZING

This dress is amazing! It's affordable, it has AMAZING quality. The shipping time was fast & came in 4 days!!! it looks the EXACT same as the photo.

User picture
Strapless Long Satin Prom Dress: Ladivine CC467
A
Off-White Long Halter Prom Dress: Ladivine T720W
Anonymous
Love love loveeeee

Love love loveeeee, i sized up just in case i need a little bit of room but honestly i could’ve sized down. Definitely true to size if you use the measuring details they give you and has such beautiful satin trail

User picture
Off-White Long Halter Prom Dress: Ladivine T720W
A
Multi-Way Lace-Up Long Prom Dress: Ladivine CD387
Anonymous
GORGEOUS!

It's SO SO SO SO PRREETTYYYY!! It looks just like it does in the picture and fits perfectly! Arrived here in just two days too!!

Multi-Way Lace-Up Long Prom Dress: Ladivine CD387
A
Deep V-Back Long Prom Dress: Jessica Angel 2623
Anonymous
Looks exactly like expected

Looks exactly like expected. The sizing guide is very accurate and it is a gorgeous dress. Definitely recommend!!

Deep V-Back Long Prom Dress: Jessica Angel 2623
A
Beaded-Bodice Long Prom Dress: Amoris T9002
Anonymous
GREAT CUSTOMER SERVICE

I considered purchasing this dress. I had questions and spoke with Kathy. She answered all my questions, and provided valuable insight that helped me to make a final decision about this purchase. GREAT customer service!

Beaded-Bodice Long Prom Dress: Amoris T9002
C
Short Ruffled Prom Dress: Amelia Couture 6136S
Customer
Cute dress!

Very amazing dress for going to the prom, and I got the size 6, and it fits just right for the prom date, and it has the strapless ruffled detail, and beaded corset too.

Short Ruffled Prom Dress: Amelia Couture 6136S

Recognized as a Google Trusted Store, PromGirl has earned a 100% rating for excellent customer service and a 98% rating for on-time shipping. Customers surveyed through Bizrate have consistently highly rated their PromGirl shopping experience. When you purchase from PromGirl, you are buying from an established merchant who cares about your customer experience.

You will always find outstanding products at PromGirl, for we are an authorized reseller of the most respected designers of prom and evening dresses. All of the dresses sold on PromGirl’s site are authentic designer dresses. As these product reviews illustrate, PromGirl sells top quality formal dresses. With thousands of dresses to choose from, every woman can find a dress that will be just right for her event.

Our customer service team is at the ready to answer any questions you might have from pre-purchase dress selection to final delivery of your dress. It is their goal for you to have an excellent customer experience and a memorable event so that you too will be compelled to write a glowing review of your dress purchase experience.

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