- Information
- Contact Us
- FAQ
- Find Your Size
- Ordering
- Our Story
- Testimonials
- Newsletter
- Returns
- Policies
- Privacy Policy
- Shipping
- Terms & Conditions
- Price Match
Shipping & Delivery for Your PromGirl Order
Important Info
Shipping options and rates will be shown at checkout.
All International shipments are subject to duties and taxes. Custom and import charges are not included in the shipping charges.
Free Shipping for orders over $199.00 shipping within the Continental US only. Excludes P.O. Boxes
Delivery Times
In-stock items will usually ship within 1-3 business days of placing your order. Other items will ship by the date listed on the specific product page. The shipping method you select at checkout will determine the number of days in transit once your order ships.
* Business Days are Monday through Friday (non-holiday).
|
Destination |
Estimated Shipping Time* |
Shipping Fee |
|
Domestic (below $199) |
Standard: 4-6 business days Expedited: 2-3 business days Rush: 1-2 business days |
$14.95 $22.95 $42.95 |
|
Domestic (over $199) |
Economy: 6+ business days Standard: 4-6 business days Expedited: 2-3 business days Rush: 1-2 business days |
FREE $14.95 $22.95 $42.95 |
|
Hawaii/Alaska |
See Checkout For Options | Actual Charges Applied |
|
Outside of USA |
See Checkout For Options | Actual Charges Applied |
*Shipping times exclude processing time
Order Delay
We at PromGirl.com take the security of our customers very seriously. Therefore, we have implemented fraud filters in an effort to protect our customers against any suspicious or fraudulent charges. If your order triggers a review by our fraud prevention department, we may require additional information in order to approve it for processing. You will be contacted immediately in regards to this matter, and we ask that you contact us back as soon as possible to confirm your order and avoid any further delay. Any order held for verification purposes by our fraud prevention department may be delayed until the needed information is received and the confirmation process is completed. Orders may be flagged due to incorrect/incomplete billing or shipping information, address confirmation, or return policy review. Any delay in shipping or needed upgrade due to this verification process is the responsibility of the customer.
Signature Required
Any orders of $500 or more will require a signature at the time of delivery. If you are not available to sign for the package, the shipping provider will leave a notice of attempt to deliver. The shipping provider will not be able to leave the package.