Customer Support Information and Order Tracking

Prom should be very exciting, so don't let it be stressful! Let us help you find your perfect dress!

Contact

For the safety of our employees due to the coronavirus outbreak our offices are currently closed. To contact us please email us at support@promgirl.com. We normally reply to all messages within 48 hours.

Please do not send duplicate emails, be assured we will respond to them in the order they were received.

US Toll Free:
1-888-THE-PROM
(1-888-843-7766)

International:
302-279-1052

You may also find your answers on our FAQ page.

Offices

Executive
1441 Broadway, 21st Floor
New York, NY 10018

Operations
105 Sleepy Hollow Drive
Middletown, DE 19709

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