PLEASE NOTE:

Due to inclement weather our office is closed. If you need urgent assistance please contact us via email or live chat from 8AM - 5PM EST. If you call and leave a message we will return your call as soon as we reopen. We apologize for any inconvenience.


Customer Support Information and Order Tracking

Prom should be very exciting, so don't let it be stressful! Let us help you find your perfect dress!

Contact

US Toll Free:
1-888-THE-PROM
(1-888-843-7766)

International:
302-279-1052

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You may also find your answers on our FAQ page.

Support Hours

Monday - Friday
8AM to 9PM EST

Offices

Executive
1441 Broadway, 21st Floor
New York, NY 10018

Operations
105 Sleepy Hollow Drive
Middletown, DE 19709

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