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Customer Support Information and Order Tracking
Prom should be very exciting, so don't let it be stressful! Let us help you find your perfect dress!
Please note: Our office will be closed September 1st in observance of the holiday, allowing our team to spend time with their families. We look forward to assisting you when we return!
Business Hours:
Email Weekdays 9am-10pm EST, Weekends 11am-8pm EST
Phones Weekdays 10am-3pm EST
Contact Us
If you need assistance or have any questions, please contact our customer support team via email: support@promgirl.com. We normally reply to all messages within two hours during business hours..
Please do not send duplicate emails, be assured we will respond to them in the order they were received.
You may also find your answers on our FAQ page.
US Toll Free:
1-888-THE-PROM (843-7766)
International:
+1 (888) 843-7766
Office
298 E Main St, #714
Middletown, DE 19709