Customer Support Information and Order Tracking

Prom should be very exciting, so don't let it be stressful! Let us help you find your perfect dress!

Contact

If you need assistance or have any questions, please contact our customer support team via email: support@promgirl.com. We normally reply to all messages within 48 business hours.

Please do not send duplicate emails, be assured we will respond to them in the order they were received.

You may also find your answers on our FAQ page.

US Toll Free:
1-888-THE-PROM
(1-888-843-7766)

International:
302-279-1052

Offices

Operations
105 Sleepy Hollow Drive
Middletown, DE 19709

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