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CONTACT PROMGIRL CUSTOMER SUPPORT

Have a question? We're here to help! Before you contact us, many customers find their questions already answered on our Frequently Asked Questions page. Still have a question? No problem!

View the status of your order! Use our order lookup box

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There are several ways to contact PromGirl

OUR PROM SEASON HOURS:

Phone and Chat:
Monday - Friday 8AM to 8PM EST

Our office will be closing at 1pm EST on Friday May 24th and closed on Monday May 27th so our employees can enjoy the holiday. We will reopen on Tuesday May 28th. Orders placed May 23rd thru May 27th will be processed on Tuesday May 28th so please make shipping selections accordingly.
LIVE CHAT:

Click here to chat.
PHONE:

Toll Free: 1-888-THE-PROM (1-888-843-7766)

International: 302-279-1052
EMAIL:

Please fill out the form below to send us an email. If you're inquiring about a dress, please include the style number so we may better assist you.