CUSTOMER TESTIMONIALS

Read what some of the happy PromGirl customers have to say about us!

Testimony 1

"Loved the Sherri hill dress...looked amazing!"

-Rita Hernandez

Testimony 2

"Thanks PromGirl I really love my dress!"

-Denisse Devanne

Testimony 3

"I loved the dress. It fit perfectly. It was true to color,size and features. I am a satisfied customer."

-Maddy Davis

Testimony 4

"Thank you promgirl for my amazing dress. It made me feel so pretty. Thank you so much!!!!"

-Sarah Velehoski

Testimony 5

"Thank you so much PromGirl! You made my night magical!"

-Katiee Bennett

Prom testimony

I teach at a small high school in southeast Alabama. On March 13 I ordered one of my students a prom dress. It was on backorder and scheduled to ship on March 20. We were leaving for spring break so on that Friday, March 23 I phoned to check the status. A lady, I believe Stephanie, checked and came back to say that it was shipping out that day from the designer. I did receive an email confirming. After returning to school on Monday, April 2, the dress was not delivered by UPS. I looked on the UPS tracking site and found a label had been created but the article had not been received by UPS. Our prom was April 5! I went into panic mode. After chatting the afternoon with the chat line, I phoned once I got home. Lisa at extension 154 was so kind and made this personal and helped carry the burden of my student being without a prom dress. She suggested we order another after I told her I felt in my heart we would not receive the dress that I ordered in time. She and a manager felt the same. I began looking at dresses and found her size to be hard to accommodate. I then asked Lisa to tell me what 3XL dresses were in stock. She only had one in the entire warehouse. We could view a pink in the style but not "yellow" that she was seeing in the computer. Being our only option, I hesitated. Lisa told me she would be available a few more hours if I changed my mind, she could guarantee I would receive it by Thursday, which was the day of prom. I hung up and thought…wow…what are my chances in taking this student locally to find a 3XL if a warehouse that sells dresses only has ONE! So, phoned Lisa and she was so kind to help place the order. We actually received the dress on Wednesday!!! A day early!!! It came in orange instead of yellow, but still beautiful none-the-less. My student was tickled with the dress and said she felt radiant and beautiful.

I called to thank Lisa personally and to inquire about the return process of the first dress once I received it. She informed me the dress was never shipped. She had already placed a request for a credit to my card. I just want you to know Lisa is certainly an asset to your company! She followed through with the whole process and it is greatly appreciated. She is a kind and soft spoken voice on the other end of the line and I am thankful for her help and concern!
—Wendy M.

Thanks so much for such such GREAT quality! My husband has just come home from deployment and I wanted to look perfect.
— Georgina L.

Just wanted to say a BIG thank you for making our dress shopping experiences (X2 now) so easy overseas!!! Brenna and I got so many compliments on our dresses! Your dresses were sized as stated and came super fast-- even all the way to Okinawa, Japan.
— Michelle O.

I really love my dress. I wore my dress to my country's Sierra Leone Music Award.
— Merah K.

We received the dress today....perfect fit. And the dress is much more beautiful in person. This one is EXQUISITE. I really appreciate the personal care you and Maria gave us. My daughter will feel as beautiful as she is! I would definitely recommend you, and shop here again given the opportunity! Thanks so much.
— Theresa F.

PromGirl Has been the website for me! Since my sophomore year I have been buying products from this website and I absolutely have loved every single dress. My favorite moments are opening up the packages after the very anticipated arrival date! When that day comes its like Christmas all over again! I love PromGirl!
— Gaby G.

Thank you so much for following up. We received the dress Tuesday. However I need to tell you why I wish I had a hundred girls I had to dress for the prom. I would get all their dresses from Prom Girl. My daughter Samantha and I went to several places to look and try on dress. Samantha is the president of the Prom committee and wanted to look special! (But I am sure that every girl wants to look special :)! Samantha must have tried on 50 to 60 over-exposing, poorly made, over priced dresses. So when we ordered this dress online, we were very skeptical.

Samantha opened the box and was so suprised that the dress was even more beautiful in person. We were so please to see that the dress fit her perfectly, the quality in the construction of the dress was awesome, as well as the true beauty of the dress. When Samantha tried on your gown she just knew it was "the" dress for her!! After all the stress and disappointment of trying to find "the"dress, she was overwhelmed with excitement! Thank you so much for everything. You were a pleasure to work with!
— Toni S.

This dress was so amazing to wear. It made me feel and look like a princess. Such a simple but outstanding dress that didnt just win me the competition, it also won best eveningwear!
— Emma McInnes, Miss Teen Galaxy International

 

From the minute I saw this dress on your website, I knew that it was perfect for me! I got heaps of compliments on it at my Semi-Formal and it made me feel like a princess. Thank you PromGirl for your amazing dresses and outstanding service from Nichole. If it wasn't for her, my "enchanted evening" would have never happened.
— Caitlan C.

 

From the minute I saw this dress on your website, I knew that it was perfect for me! I got heaps of compliments on it at my Semi-Formal and it made me feel like a princess. Thank you PromGirl for your amazing dresses and outstanding service from Nichole. If it wasn't for her, my "enchanted evening" would have never happened.
— Caitlan C.

I just wanted to say thank you, because I just found your webpage. I love it. I know it will help and guide me to a wonderful prom. I also want to say a very special thank you because you understand that all girls are not a size 3, but some are more well-rounded. Thank you very much. Keep up the good work.
— Christina K.

I wanted to thank you for your prompt response. We received the shoes as scheduled. So often these days we are quick to criticize businesses for not meeting our expectations, however, you have met our expectations with your communications regarding our order and we appreciate doing business with companies like yours. We will certainly look to your company for our future needs.
— Maria R.

I want take a moment to say how impressed I was on the Customer Service you provided. I am in the Customer Service Industry, and believe me it makes or breaks your business. You and your staff should be commended... Also, I have to say how impressed I am at the quality of your product. It was beautiful and my daughter was absolutely THRILLED. Thanks so much again.
— Paula L.