WE'RE HERE TO HELP!

FREQUENTLY ASKED QUESTIONS

If you do not see your question among our Frequently Asked Questions, please feel free to contact us for help!

SHOPPING
Can I order by phone?
What is a special order?
Do you have a catalog?
What are the lengths of your dresses?
What is the fabric of your dresses?
Do your products run true to size?
Do you have any stores?
How do I tell if a dress is in stock?
Where can I find the size chart?
SHIPPING
Do you ship outside the US?
What are the shipping options?
What if my billing and shipping addresses
are different?

How long will it take to get my package?

RETURNS
What is your return policy?
STORE CREDIT
How do I use my store credit?
When does store credit expire?
Can I use my store credit with a
coupon code?


OTHER
What forms of payment do you accept?
Do you have gift cards?
I want to dye my shoes. Help?