Leading Online Retailer for Prom and Special Occasion Dresses Demonstrates Excellence in On-Time Shipping and Customer Service
New York, NY (PRWEB) May 09, 2014 -- PromGirl.com, the leading online retailer for prom and special occasion dresses, was recently selected to join the Google Trusted Stores program. To help shoppers identify online merchants that offer a great shopping experience, the Google Trusted Store badge is awarded to e-commerce sites that demonstrate a track record of on-time shipping and excellent customer service. When visiting the PromGirl.com website, shoppers can hover over the Google Trusted Store badge and see metrics on the store’s shipping and customer service performance. PromGirl.com has proudly earned a 100% rating for excellent customer service and a 98% rating for on-time shipping.
"Customer satisfaction is of utmost importance, and we strive to give our customers a seamless and hassle free online shopping experience," said David Wilkenfeld, President and CEO of PromGirl.com. "Being a member of the Google Trusted Stores program is another way to ensure it is safe to shop with us." As an added benefit, when a shopper makes a purchase at a Google Trusted Store, they have the option to select free purchase protection from Google. If there is an issue with their order, Google will work with PromGirl.com to address the issue. As part of this, Google offers up to $1,000 lifetime purchase protection for eligible purchases. For more information about PromGirl, please visit http://www.promgirl.com.