Our office will be closed on Sunday, April 20th so our employees can enjoy the holiday. We will reopen at normal time on Monday, April 21st.

Have a question?

We're here to help! Before you contact us, many customers find their questions already answered on our Frequently Asked Questions page. Still have a question? No problem!

Our hours:

Extended customer service hours for prom

Phone and Chat: Monday - Friday, 8AM to 12AM (Midnight) EST
Saturday & Sunday, 12PM - 12AM (Midnight) EST


Toll Free: 1-888-THE-PROM (1-888-843-7766)
International: 302-279-1052


Please fill out the form below to send us an email. If you're inquiring about a dress, please include the style number so we may better assist you.


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PromGirl Boutique store page

105 Sleepy Hollow Drive
Middletown, DE 19709
Phone: 302-279-1052

PromGirl Executive Offices

1450 Broadway, 29th Floor
New York, NY 10018
Phone: 302-279-1052